Orders are processed within 1–2 business days, then typically arrive within 3–7 business days via our shipping partners. You'll receive a tracking link as soon as your order ships.

Yes — we offer free shipping on every order within the continental United States, with no minimum purchase required.

Once your order ships, you'll receive an email with a tracking number. You can also track your order anytime from our Track My Order page.

At this time, we're unable to ship to Alaska, Hawaii, Puerto Rico, or other US territories. We're working on expanding our carrier network to these regions and will update this page as soon as that's available.

You have 14 days from delivery to request a return on any unused item in its original packaging. Full details are on our Return & Refund Policy page.

Our returns are processed through a third-party fulfillment center:

Red Stag Fulfillment
2160 Lakeside Centre Way, Suite 200
Knoxville, TN 37922

This address is for authorized returns only. Please do not ship an item here without first contacting us at Contact@aeria-home.com and receiving approval and instructions — items sent without prior authorization may be delayed, refused, or unable to be matched to your order.

Yes — return shipping is free regardless of the reason for the return. Once your return is approved, we'll send you a prepaid label along with instructions.

Contact us within 48 hours of delivery at Contact@aeria-home.com with photos of the item and packaging. We'll arrange a prepaid return and send a replacement or full refund.

Once we receive and inspect your return, refunds are issued to your original payment method within 5–10 business days.

Yes. Every product we carry is personally tested by our team for materials, construction, and everyday durability before it's approved for the catalog.

Yes — we build direct relationships with the manufacturers behind our products, rather than relying on third-party marketplaces. That's how we can stand behind what we sell.

No. We price honestly from the start — no inflating a price just to mark it down later. What you see is a fair price for a well-made product.

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay — all payments are processed securely.

Email us anytime at Contact@aeria-home.com or call (302) 469-4613, Monday–Friday, 9:00 AM – 6:00 PM EST. Our small support team typically responds within 24–48 hours.